Last updated: 23 August 2026
This policy explains how Oulapeh collects and uses personal information when you visit Oulapeh.com, make a purchase, create an account, subscribe to updates or request customization, sourcing or garment-production services.
Depending on your interaction, we may collect your name, email, telephone number, billing and delivery details, company information, enquiry content, garment measurements, order history, preferred contact method and files or links you choose to provide. Website systems may also collect device, browser, cookie, security and usage information.
Measurements, reference images, technical packs and design files are used to assess or deliver the requested service. Share only information needed for the project. Do not email passwords, full payment-card details, government identity documents or other unnecessary sensitive information.
Information may be shared only as necessary with payment providers, hosting and technology providers, delivery companies, professional advisers, suppliers and production partners supporting an approved order. These parties may process information under their own legal obligations and policies.
Oulapeh serves local and international customers, so information may be processed in countries other than your own. We take reasonable steps to use appropriate service providers and safeguards where required.
The site may use essential cookies for security, accounts and shopping functions, plus analytics or advertising technologies configured through tools such as Google Site Kit or PixelYourSite. Browser controls and any available consent banner can be used to manage non-essential cookies.
Information is retained only as long as reasonably needed to provide services, meet contractual and legal obligations, resolve disputes and maintain security. Retention periods vary by record type and applicable requirements.
Depending on your location, you may have rights to request access, correction, deletion, restriction, objection or a copy of certain personal information. You may unsubscribe from marketing messages using the supplied method or by contacting Oulapeh. Legal exceptions may apply.
Oulapeh uses reasonable administrative and technical measures to protect information. No internet system is completely secure, so customers should use secure methods when sharing confidential commercial files.
Oulapeh services are not intended for children to purchase independently. A parent or guardian should submit enquiries and measurements for a minor.
This policy may be updated when services, technologies or legal requirements change. The current version will be posted on this page with its update date.
Privacy questions or requests can be sent to hello@oulapeh.com.